Wendy Trincas

Head Of Client Engagement

Role at Paul Beare Ltd

As Paul’s company has grown, I was delighted to be appointed Head of client engagement within Paul Beare. I work with a close-knit team who are incredibly passionate about taking their Customer Engagement to the next level ensuring that we engage with our clients on a regular basis and help our clients expand their business opportunities in the UK. Helping our clients succeed is our continued goal and our continued success.

My new role within the Paul Beare Team encourages the desire to make a positive impact on all our existing and potential clients. I lead the client engagement team in both day-to-day activities and longer term projects for the benefits of clients and the Paul Beare team building and maintaining strong client relationships whilst helping clients navigate the Companies House and HMRC filing and compliances as required.

Past experience:

I have over 30 years’ experience in high street banking, with an emphasis on strong customer services and due diligence, which involved being in charge of the running and supervising of a branch, and latterly in charge of the control & audit processes.

Benefits of working at PB Ltd?

I like the variation in dealing with the different clients that we support and no day is ever the same. Paul and my colleagues make it a lovely place to work.

What are the values that drive you?

I have a strong worth ethic with customer service and a ‘getting it right first time’ approach to all that I do.

What are your top 2 favourite podcasts/books?

No favourites, I just love a good read on holiday.

Name your two favourite places in London and why?

Gordons Wine bar on the Embankment is a favourite for its history and good wine! Plus, I love visiting the theatre in the West End.

What do you enjoy doing when you are not working?

I love cooking and love spending time with family and friends.
  • Secret Talent

    I speak Welsh and Italian.

  • Bucket List Item

    To go on a Lions Rugby Tour.

  • Top City to Visit

    Cardiff, I may be a biased Celt, but the people, the food and the Rugby – what more could you want?! Cardiff is a beautiful vibrant city with a wonderful bay area.

Wendy Trincas - Head of Client Engagement

Favourite quote:

In the end, it’s not the years in your life that count. It’s the life in your years
Abraham Lincoln

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